Law enforcement requests

How to submit a request

Send requests in English to legal@onlylinks.io, addressed to [OnlyLinks operator legal name, to be confirmed]. A mailing address for service of legal process is available on request. Include:

• The agency making the request, and the law under which it is made.
• The name, badge or identification number, and direct contact details of the officer who authorized it, and of the person who should receive any response, if different.
• The OnlyLinks page address or username concerned, and an exact list of the information requested. We won't provide anything that isn't on the list.
• The date by which a response is required.

Jurisdiction

OnlyLinks is operated from Canada. We respond to legal process that is valid and binding on us under Canadian law. Authorities outside Canada should use a mutual legal assistance treaty or another appropriate international channel, so that the request is issued or recognized by a Canadian court.

How we assess requests

• We check every request to confirm it was validly issued, has a legal basis, and binds us.
• We may ask the agency for more information, or push back on requests that are too broad.
• When we must disclose, we give only what the law requires.
• Unless the law forbids it, we tell the creator before we disclose their information, so they can seek legal advice. If you believe notice is legally prohibited, tell us why when you submit the request.
• If complying would cost us a significant amount, we may ask to be reimbursed.

What information we hold

Knowing this up front saves everyone time. Depending on the account, we may hold the account name and email address, page content, sign-in times with IP addresses and browser details, and plan and billing status. We don't hold card numbers, which stay with Stripe, and we don't record which visitors view a page or open a link. Full details are in our Privacy Notice.

Emergencies

If we reasonably believe disclosing information is needed to prevent death or serious physical harm, we may provide it without a formal legal request. We do this only in a genuine emergency. Mark the subject line of such a request “EMERGENCY” and explain the threat.

Child safety

We report apparent child sexual abuse material to the Canadian Centre for Child Protection (Cybertip.ca), as Canadian law requires, and preserve the related information for law enforcement.